Shipping Policy – Shivilex
Thank you for shopping with Shivilex. We are committed to delivering your orders safely and on time.
Order Processing Time
- All orders are processed within 1–2 business days
- Orders are not processed on Sundays or public holidays
- During high order volume periods, processing may take slightly longer
Shipping Coverage
- We currently ship across India
- Delivery is available to most serviceable pin codes
Estimated Delivery Time
- Metro Cities: 3–5 business days
- Other Cities & Rural Areas: 4–7 business days
- Delivery timelines may vary depending on location and courier partner
Shipping Charges
- Free shipping may be available on prepaid orders
- COD charges may apply (if available)
- Final shipping charges will be displayed at checkout
Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS or email
- You can track your order using the provided tracking link
Delayed or Lost Packages
- If your order is delayed beyond the expected timeframe, please contact us
- In case of lost packages, we will investigate and provide a suitable resolution
Incorrect Address
- Please ensure your shipping details are correct
- Shivilex is not responsible for delivery issues caused by incorrect address details
Delivery Attempts
- Our courier partners will attempt delivery 2–3 times
- If delivery fails, the order may be returned to us
Contact Us
For any shipping-related queries, contact us at:
Email: support@shivilex.in
Phone: +91 8920748856
Shivilex – Delivering style to your doorstep.